Get in Touch

We're here to help your wine business succeed.

How Can We Help?

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Sales & Demos

Interested in seeing how our AI can transform your wine shop? Schedule a personalized demo.

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Technical Support

Need help with installation, configuration, or troubleshooting? Our team is ready to assist.

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Partnerships

Interested in becoming a reseller, integration partner, or affiliate? Let's collaborate.

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Press & Media

Media inquiries, interview requests, or press kit access.

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Response Times

Sales: Within 12 hours
Support (Pro/Enterprise): Within 12 hours
Support (Free/Starter): Within 48 hours

Send Us a Message

We typically respond within 24 hours.

Common Questions

How quickly will I get a response?

Sales inquiries are answered within 4 hours during business days. Technical support response times vary by plan: Pro/Enterprise customers receive replies within 24 hours, while Free/Starter users can expect responses within 48 hours.

Can I schedule a demo?

Absolutely! Use the contact form above and select "Sales & Demo Request" or email [email protected] directly. We'll schedule a personalized walkthrough at your convenience.

Do you offer phone support?

Phone support is available exclusively for Enterprise plan customers. All other plans receive email and documentation support. Enterprise clients receive a dedicated phone number upon signup.

What if I need help outside business hours?

Our documentation at docs.webissima.com is available 24/7 and covers most common questions. For urgent issues, send us an email and we'll respond as quickly as possible, often within a few hours even outside standard hours.

Can you help migrate from another wine recommendation system?

Yes! We offer migration assistance for Pro and Enterprise customers. Contact our support team and we'll guide you through the process, including data import where possible.